Heat pumps are a popular, energy-efficient HVAC option. Unlike typical furnaces or air conditioners, they function by drawing heat from a cooler area into a warmer one. In summer this means drawing heat from inside to outside; in winter it’s the opposite. There are three types of heat pumps, but the most common type is the air-source heat pump – which is what you probably have in your home.
Here’s how to tell if your heat pump is working (or not).
Your house is getting warmer
When your heat pump is on, then your house should be warming up (or cooling down in summer.) If that isn’t happening, then there’s a problem with your system’s ability to transfer heat from one place to another, and it’s time to call in a professional.
Your heat pump is quiet
Like any HVAC device, heat pumps hum and vibrate when they’re turned on. However, if those noises are getting louder, or if you’re experiencing grinding, screeching or rattling noises, then something is wrong. Take prompt action before a small problem becomes a big one.
Your utility bills are stable
Household utility bills tend to jump in winter and summer, but they shouldn’t be skyrocketing. Compare any larger bills against last year’s, and call a technician if the patterns are wildly divergent. Surprise bills are a sure sign that your system needs to be serviced or repaired.
Your heat pump is free of ice
A thin layer of ice on your heat pump is normal during very cold weather, but in warmer months, your heat pump shouldn’t have any ice on it at all. If you find that your heat pump is icing over, something is going on with your system that’s preventing it from working properly.
Before calling a technician, you can try a few quick fixes that may help get your system back on track. Tripped circuit breakers are a common culprit, so see if resetting yours does the trick. The same applies to your system’s “off” switch: check that your system is plugged in and switched on before calling your technician. Another common issue is that your heat pump is still set to “cool” during winter, or that your thermostat is at the wrong temperature. Make these adjustments and see if your heat kicks on. If not, it’s time to call the professionals!
When well maintained, heat pumps are an efficient, effective way to heat and cool your home. To ensure that yours is working at optimum efficiency, contact the expert team at Shaw to arrange an inspection or service today using the form below!

